Follow the instructions in the video to set-up a valet service using ShuttleControl. Detailed instructions can be found below the video.

  1. As an admin, click on the Stations in the top bar.

2. Click on Create Station.

3. Fill-in all the required information.

When filling out the information, follow the guidelines below: 

Name: Insert your dealership name and add Valet Service.
Address: Insert the address of your dealership offering the valet service.
Default Language: Select your preferred language.
Timezone: Select your time zone.
Phone number: Select the number clients will see when the text message is sent. 

4. Click on Shuttles and then click Edit next to the vehicles you will use for the service to your new station.  

5.Scroll down to Stations and select your new service station to associate the vehicle and click Save Changes.

The vehicle you select can now accept trips from all stations that it is associated to. 

6. Click on Users and then Edit next to the admins, dispatchers and drivers who will create and complete trips associated to the new station. 

7. Scroll down to Stations to add your new station and click Save Changes.

Ensure you do this for all dispatchers, drivers and admins who will be creating or completing trips for your new service. 

8. You can navigate to Stations and click Manage next your new station.

You can now see all associated vehicles by clicking on Shuttles and associated users by clicking on Users on the left side.

9. Click on Message templates to change the text message that will be sent to the client when the trip is confirmed. 

If you are offering a valet service we recommend changing the text message to:

"Hello {{{passengerName}}}, your valet is on its way! {{{passengerAppUrl}}}. Reply 'stop' to stop receiving messages."

Remember to click Save Changes once you have entered the correct message.

10. You can now start creating trips for your new service!

When creating a Valet trip, make sure to select your new station and follow the guidelines below.

When you are picking up a vehicle at a client's house, put the client's address as the origin, and the destination as your valet station. 

When you are dropping-off a vehicle at a client's house put the client's address in the destination and the origin as your valet station (clicking YES on return trip will automatically do this in Pending trips).

When your driver has embarked in the client's vehicle he can press the Passenger Boarded button. 

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