As a Dispatcher, click:
Next, enter the client information and trip details.
Client information includes the client’s name, phone number, language preference and the number of passengers.
Trip details include the origin (client’s current location), the destination (client’s future location), and if the trip is booked now or scheduled. There are also notes for the driver.
Once done, click:
Clicking this button sends all of the information to your shuttle driver's mobile phone.
Accept & Complete a Trip
As a Driver, when a new trip is created it will appear in the “NEW” tab.
The Driver taps “Accept” when ready to start the trip.
When a trip is "Accepted", the client will receive a text with a link to a map. The client will be able to see the shuttle's position in real-time.
On the “ACTIVE” tab, the Driver can view the trips that are currently being worked on. Tap “Passenger Onboard” when the client is in the vehicle.
Then tap “Complete” when the client has been driven to the destination.
Tapping "Complete" sends the client one last text message.