As a Dispatcher, click:

Next, enter the client information and trip details.

Client information includes the client’s name, phone number, language preference and the number of passengers

Trip details include the origin (client’s current location), the destination (client’s future location), and if the trip is booked now or scheduled. There are also notes for the driver.

Once done, click:

Clicking this button sends all of the information to your shuttle driver's mobile phone.

Accept & Complete a Trip

As a Driver, when a new trip is created it will appear in the bell tab.
The Driver taps Accept when ready to start the trip.

When a trip is Accepted, the client will receive a text with a link to a map. The client will be able to see the shuttle's position in real-time.

In the pinned tab, the Driver can view the trips that are currently being worked on. Tap Passenger Onboard when the client is in the vehicle. 

Then tap Complete when the client has been driven to the destination.

Did this answer your question?